All orders are processed and shipped in 1 to 2 business days.
Orders will only be processed once the payment reflects in our bank account.
Domestic Shipping Options:
- Free Courier (To Your Door): We offer free domestic (South African) shipping for orders over R750. The service is with a local courier. Please allow 3 business days for delivery within major centres and up to 5 business days for outlying or remote areas.
- Courier (To Your Door): A rate of R90 is charged for orders under R750 (Same courier and delivery times as above).
- Pargo: A rate of R85 is charged for delivery to any Pargo Point in South Africa. This shipping option does not qualify for free shipping. Please leave a note on your order letting us know which Pargo Point to send it to. You can find your closest Pargo Point here: https://pargo.co.za/find-a-store
- Bob Box: A rate of R85 is charged for delivery to any Bob Box location in South Africa. This shipping option does not qualify for free shipping. Please leave a note on your order letting us know which Bob Box location to send it to. You can find your closest Bob Box location here: https://bobbox.co.za/locations
- Postnet to Postnet: A rate of R109 is charged for delivery to any Postnet in South Africa. This shipping option does not qualify for free shipping. Please leave a note on your order letting us know which Postnet to send it to.
- Collect your order yourself (Cape Town): Collect your order in Green Point, Cape Town. We will send collection details after order + payment has been received.
Shipments can be tracked at the following link:
https://lugtolug.co.za/track-shipment/
Pargo shipments need to be tracked at the following link:
https://track.bobgo.co.za
Postnet shipments need to be tracked at the following link:
https://www.postnet.co.za/tracker
Bob Box shipments need to be tracked at the following link:
https://my.bobbox.co.za/track